Trust & Security

Your data security is our top priority. Here's how we protect your store and customers.

SOC 2 AlignedGDPR CompliantBuilt for Shopify

Security Practices

Six layers of protection

Encryption in Transit

All data transmitted between your store and PerkStack is encrypted using TLS 1.3. No exceptions.

Encryption at Rest

Customer data is encrypted at rest using AES-256 encryption in our database infrastructure.

Shopify Certified

PerkStack is a Built for Shopify certified app, meeting Shopify’s strict security and quality standards.

GDPR Compliant

We comply with GDPR, CCPA, and other privacy regulations. Data processing agreements available on request.

Data Isolation

Each merchant’s data is logically isolated. No cross-store data access is possible.

Regular Audits

We conduct regular security reviews and dependency audits to identify and address vulnerabilities.

Data Handling

Transparent by design

Full transparency about how your data is collected, stored, and accessed.

1

Collect

Only what’s needed: customer emails for loyalty, review content, and referral tracking. We never sell or share your data.

2

Retain

As long as your account is active. After closure, all data is permanently deleted within 30 days.

3

Access

Only PerkStack team members who need it for support, with full audit logging enabled.

Have security questions?

Our team is happy to answer any questions about data handling, compliance, or security practices.

Contact our security team